Last Updated: Jul 5, 2022

IUGO Mobile Entertainment, Inc. (“IUGO”, “we”, “our” or “us”) respects your privacy and is committed to protecting the personal information that you may provide while using any website located at the iugome.com and related domains (the “Site”), as well as our games available from the Google Play Store, the Apple App Store, and other distribution platforms (the “Game”). This Privacy Policy (the “Policy”) informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of the Site and the Game.  By using the Site or the Game, you agree to the terms of this Policy. Amendments to this Policy will be posted to the Site and will be effective when posted. Your continued use of the Site or the Game following the posting of any amendment to this Policy shall constitute your acceptance of such amendment. 

If you have any questions, complaints, or comments regarding this Policy, please contact us at: privacy@iugome.com.


We do not collect any personal information from you unless you provide it to us in one of the ways discussed in this Policy. You may provide us this information directly through the Site or the Game, for example by setting up an account on the Site or on the Game, by connecting an email or social media account to your Game account, or by submitting a player support query relating to the Game. If you decide to provide us with your personal information (including but not limited to, name, email address, and mailing address), we will collect only the personal information which is needed to fulfill your requests and our legitimate business objectives. If you refuse to divulge your personal information when requested, you may not be able to access certain areas of the Site or the Game (such as chat rooms and message boards).

We may automatically collect information from you related to your performance or use of the Site and the Game. As an example, we may collect information about your performance in the Game, including statistics, scores, or similar accomplishments on a “leader board” or other similar posting comparing your performance to other users of the Game. 

We may also receive information directly if your account for the Game is connected to a social media site containing your personal information (for example, Facebook). This information may include your user information, demographic information, and other information associated with your account on the social media site. While we may receive your personal information from various sources, once we have received this information, it will be treated in accordance with this Policy.

By providing personal information to us, you voluntarily consent to the collection, use and disclosure of such personal information as specified in this Policy.  Without limiting the foregoing, we may on occasion ask you to consent when we collect, use, or disclose your personal information in specific circumstances.  Sometimes your consent will be implied through your conduct with us if the purpose of the collection, use or disclosure is obvious and you voluntarily provide the information.


The Site and the Game are not intended for children under 13 years of age.  No one under age 13 may provide any personal information to or on the Site or the Game.  We will not knowingly collect personal information from anyone under the age of consent.  If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at privacy@iugome.com.


General, aggregated, demographic, and non-personal information may be collected by IUGO through the Site or the Game, but any such information will not be linked to any of your personal information. This type of anonymous, aggregated profiling and session data may include information that you have provided to us through surveys, polls, etc., and may also include aggregated anonymous information about Site or Game usage and the customer base.  In many cases, IUGO will automatically collect certain non-personal information about your use of the Site or the Game, including but not limited to information concerning the type of internet browser or computer operating system you are using, your IP address, the domain name of your internet service provider, your “click path” through the Site, and the website or advertisement that was linked to or from the Site when you visited. To do this, IUGO may use cookies and other technology. 


We may disclose aggregated information about you, and information that does not identify any individual, without restriction.

Personal information which we collect from you will only be used as described in this Policy. Except as described in this Policy, we will not give any of your personal information to any third party without your express approval. We will never sell your personal information.

We may use your personal information for the following purposes: 

  1. To provide you with services that you have requested;
  2. To create your Game account and allow you to play our Game;
  3. To enable players to communicate with each other;
  4. To provide customized content and/or targeted advertising;
  5. To respond to your requests for customer service, account maintenance, or technical support;
  6. To improve the quality of the Site or the Game through polls, surveys and other similar feedback gathering activities conducted by us;
  7. To notify players of in-game updates, new products or promotional offers;
  8. To administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners;
  9. To create, review, analyze and share anonymized aggregated information;
  10. To track purchases and usage information;
  11. To enforce this Policy or our Terms of Service;
  12. To protect the rights, property or personal safety of you, us, our users and the public; 
  13. To prevent fraud or potentially illegal activities; or
  14. As required to comply with applicable laws or as authorized by applicable laws.

We may occasionally communicate with you regarding the Game or other offerings we believe might be of interest to you. You have the option to not receive this information.  We provide an opt-out function within all email communications of this nature, or alternatively we will cease to communicate with you for this purpose if you contact us and tell us not to communicate this information to you.


You have the right to access and edit your personal information at any time. You also have the right to erase or anonymize your personal information at any time.  To exercise these rights, please contact us at privacy@iugome.com.

For players of our games, detailed instructions for personal data removal can be found here


Please note that your username will be available to the internet’s general public while you participate in discussion boards or other messaging features on the Site or in the Game. Personal information disclosed by you within our instant message service, message boards, or during game play can be collected by other users of the Site or the Game, as applicable. We are not responsible for protecting such information that you may disclose to third parties through our discussion boards or other messaging features.  To the extent that you create a public profile that may be made available to others on the Site or the Game, you are solely responsible for its content and accuracy at all times. 


As part of your participation in the Game, we may send you email to operate or promote the Game or other products we believe may be of interest to you. In addition, we may contact you using other personal information that you have provided to us (such as a physical mailing address) or contact information that you have made publicly available (such as through a social networking service).  We provide an opt-out function within all email communications of this nature, or alternatively we will cease to communicate with you for this purpose if you contact us and tell us not to communicate this information to you.


There may be times where a third party authorized by IUGO to appear on the Site or the Game may ask to collect your personal information themselves. These third parties can include advertisers and third party service providers who offer you something of value in exchange for your personal information (such as Game credits). When you provide your personal information to such third parties, they will use your personal information in accordance with their own privacy policies and not this Policy. Therefore, you should read their privacy policies carefully before providing them with your personal information. IUGO is not responsible for the privacy practices of such third parties.


The Site and the Game may contain “cookies” and similar technologies such as web bugs and clear gifs. 

A cookie is a file that is sent by a service through your browser to your computer, if your browser is enabled to accept cookies, in order to store certain information on your computer and communicate with a service while you are online. 

Internet browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. You should refer to your browser instructions or “Help” screen to learn more about how to manage cookies. Please note, however, that if you block cookies, some portions of the Site or the Game may not function properly.  

Advertisements or other content on the Site or the Game may use cookies that are set by third parties. IUGO does not control cookies in third party ads or content, and visitors are encouraged to check the privacy policies of advertisers and/or ad services to learn about their use of cookies and other technology. The ads appearing on our Site or the Game may be delivered to you by third-party advertising companies. These companies may use information about your visits to the Site, the Game, and other websites in order to provide advertisements on the Site, the Game and other websites about goods and services that may be of interest to you.


While IUGO takes precautions against possible breaches in its web sites and customer databases, no web site or Internet transmission is completely secure. Consequently, IUGO cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. Your use of the Site and the Game is at your own risk.